Getting things done
The majority of successful people in business are often described as being very well organized and good time managers. Fortunately, time management skills are learnable with practice and repetition. You can become one of the most productive people in your field by applying the ideas…
Customer Experience
You often hear businesses claim that their number one focus is customer service, but when questioned, they find it difficult to define exactly how this is executed and what this means for their customers. It is also important to define the difference between customer service…
The Business Advisor / Consultant Paradigm
What do The All Blacks, An Olympic Gold Medalist and Bill Gates have in common? They all employ a coach. They employ a coach to help them “Create the perfect game plan perfectly implemented.” It is no coincidence that the vast majority of businesses that…
Cash Flow Management
One of the biggest reasons for business failure in New Zealand is not businesses not making a profit but would you believe bad cash flow management. This can be caused by several reasons. The most common are: The business is growing too quickly and does…
Dealing with stress
I doubt that anyone manages to live their life totally stress free. If you do congratulations, you would be one of a very few unique people. Regardless of the position we hold or the work we do, most of us have stressful situations that we…
The Business Owners To Do List
Most small business owners will have a ‘to-do’ list in one form or another, and for a select few it is all they need as they instinctively trade their way through their current business day, week or month. They manage to regularly achieve what they…
Manage your direct reports.
The moment your business gets large enough that you need to hire employees then you have an employee management requirement. Our experience shows that this is one of the most neglected skills in the SME market in New Zealand. You need your employees to help…
The Business Advisor Paradigm
What do The All Blacks, an Olympic Gold Medallist and Bill Gates have in common? They all employ a coach. They employ a coach to help them “Create the perfect game plan perfectly implemented.” It is no coincidence that the vast majority of businesses that…
Planning for Success
In war, as in business, the victor is the one who uses superior strategy against their competition. There are three principles to military strategy you can apply to your life and work every single day. The first idea is called the Principle of Manoeuvre. You…
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