Supporting small and medium sized enterprises during the COVID-19 crisis
The COVID-19 crisis has had a significant impact on small and medium-sized enterprises (SMEs). In recognition of the challenges facing business, the Government has already introduced a wide range of measures to assist businesses through the crisis. These include the wage subsidy scheme, the Business…
Communicating Impact and Next Steps to Customers
Here are seven steps to help you communicate the impact of a situation and next steps to your customers. 1. Show that you care People seek connection during times of uncertainty. Companies in our communities play a role in this. Consider a message to customers…
John Cleghorn M2 Interview: COVID-19 and SME Business
John Cleghorn was interviewed by Andre Rowell (Editor of M2 Magazine) to give his view on the current global climate and strategies to get you through.
Customer Service vs Experience
Businesses often claim that their number one focus is customer service, but when questioned, find it difficult to describe how this is executed and what this means for their customers. It’s important to define the difference between customer service and the customer experience. Customer service…
Insolvency Relief Options
Safe Harbour Subject to it being agreed to by Parliament, the announcement recently will provide a safe harbour from sections 135 and 136 of the Companies Act 1993 on the following terms: Directors’ decisions to keep on trading, as well as decisions to take on…
Week 3 Questions
Remember – MONEY IN must be greater than MONEY OUT With COVID-19 Business lockdown now into week 3 of the four predicted, there are some questions business owners should be asking themselves: Have you taken a stocktake of your business’s financial position? What are your…
Business Finance Guarantee Scheme
Source: www.business.govt.nz The Government and the Banks released details of the Business Finance Guarantee Scheme in early April. Download a summary of the Scheme below, along with details of the Mortgage Holiday Scheme.
Wage Subsidy Flowchart
Download the Wage Subsidy Flowchart below to make sense of your employment situation during the COVID-19 pandemic.
Has our mission at Prime Strategies Group changed over the past few weeks?
In these challenging times, we ask ourselves:Has our mission at Prime Strategies Group changed over the past few weeks? “To help SME business in New Zealand get past that barrier of not knowing what to do next”. Whether that be: Making more money Spending more…
A satisfied customer is the best business strategy of all
Generating new business to grow your customer base is crucial for long term business success, but it’s also critical to take exceptional care of the customers you already have. Both of these areas of business management have challenges and opportunities. Here are seven ideas aimed…
Get In Touch
Recent Posts
Categories
- Business Advice
- Business Consultant
- Business Growth
- Business leadership
- Business Management
- Business networking
- Business Plan
- Business Planning
- Business Promotion
- Business Skills
- Business Support
- Clients
- Communication
- COVID-19
- Customer Retention
- News
- Productivity
- Sales & Marketing
- Sales Skills
- Staff Management
- Uncategorized
- Wellbeing