Manage your direct reports.
The moment your business gets large enough that you need to hire employees then you have an employee management requirement. Our experience shows that this is one of the most neglected skills in the SME market in New Zealand.
You need your employees to help you drive your business and there are three things you must do.
1. You must meet with your direct reports every week. (If you are a small business I.E., 5 team members or less then that’s everyone). Make sure your team knows who their leader is. All leaders must meet with each team member weekly.
If you aren’t meeting with your direct reports each week, you’re making a major mistake in your business – and you’re strangling your growth potential.
Based on decades of research a key to improved employee performance is spending dedicated one-on-one time with their leader on a weekly basis.
Spending time with your direct reports each week is a proven way to make them into superstars and take tasks off your to-do list by delegating them to a capable individual.
2. You must never delegate without providing coaching and guidance
While taking tasks off your to-do list is absolutely essential, most leaders do this the wrong way.
The biggest mistake we see leaders make is they expect their employees to be mind readers.
Giving your employee a task and expecting them to figure it out for themselves is a recipe for disaster.
As the leader, it’s your responsibility to provide the coaching, support and guidance your employees need to be successful in their work.
As your employees take on bigger responsibilities and projects, you need to ensure they get regular feedback to ensure their success.
3. You must never treat your employee like a computer
You need to treat your employees like people and not like a computer program.
This means connecting with them on a mental and emotional level, discovering what makes them tick, and using that information to bring out the best in their performance.
It may seem complex, but it does not have to be.
If you want to get the best performance possible out of your employees, it’s simpler than it looks. You just need to use a Goal Setting and Review program.
This is a structured weekly meeting. Long-term users refer to it as the single most important meeting a leader can have in their business, whether you’re a small six-figure start-up or a large established business.
These meetings are more important than those with customers or other relationships a business might have.
Start using this technique and you will see rapid growth without burnout and extraordinary results in your business.
Don’t know how to get started?
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