How Much Value Do You Put In Your Current Customers
So much time and money is put into the acquisition of new customers but I commonly find that a lot of businesses do not put the same amount of effort into their current customers. This can often lead to customer churn and a constant battle…
Business regrets
What is your biggest regret in business? When I look back, my biggest regret in business was that I did not engage business advice when I bought my first business. Coming out of a high level corporate role and purchasing a small business was going…
Are you seeing what you need to see in your business?
Most people have heard the terms “Can’t see the woods for the trees” or “becoming store blind”, but do you actually know what they mean? It is a common issue with a lot of SME business owners, generally because they are too busy on fire…
5 Tips for writing your next financial budget.
Have you started your budgeting process yet for the 21/22 financial year? Every business should have a financial plan for each year and now is the perfect time to start putting this in place. Here are five tips to putting together a successful budget. Work…
Change the way you look at things and the things you look at change.
Why are businesses so reluctant to engage a business advisor or consultant? Here are the five excuses that we get most often and how we debunk them. It costs too much!What is the cost of not having a professional advisor? Yes, we do cost good money,…
Why did you go into business?
One of the first questions we ask of any client we are about to work with is why did you go into business? The second question is, has it turned out like you thought it would? There are many reasons why people want to have…
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