Manage your direct reports.
The moment your business gets large enough that you need to hire employees then you have an employee management requirement. Our experience shows that this is one of the most neglected skills in the SME market in New Zealand. You need your employees to help…
Theory X and Theory Y
Understanding People’s Motivations What do you think motivates your people to come to work each morning? Do you believe that they get great satisfaction from their work and take pride in doing the best possible job? Or do you think that they see work as a burden,…
What gets measured gets done!
A simple process for identifying KPIs for your business. The reasons for monitoring KPIs in your business are well known, but it is surprising how many businesses large and small don’t monitor any KPIs other than cash in the bank, or at best profit. And…
Why did you go into business?
One of the first questions we ask of any client we are about to work with is why did you go into business? The second question is, has it turned out like you thought it would? There are many reasons why people want to have…
Under-appreciated staff are a cost to your business
By David Hassell for 15 Five. “There’s a lot of truth behind the saying “people don’t leave jobs, they leave bosses”. More often than not, it’s not because they are underpaid or overworked… it’s because they feel undervalued and unappreciated. Two of the most basic human…
When Employees Bring Personal Struggles Into The Workplace
What if your employees are struggling with personal problems that begin to take over their work life? “Studies show that almost half (47 percent) of employees admit that their personal problems sometimes have an effect on their workplace performance. Not only can this impact their their…